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Home » 9 Questions to Ask a Roofer Before Hiring Them

9 Questions to Ask a Roofer Before Hiring Them

October 21, 2024
Updated on September 29, 2025

Jordan Beissel

Roof being installed by professional roofers.

Your roof provides essential protection against the elements, and it undergoes a lot of stress daily. It eventually wears down or gets damaged by storms and debris, and it will inevitably need to be replaced. 

To receive the best in new roofing that effectively safeguards your house, look for a roofer that provides top-quality service. Streamline your search by gathering information about the roofing company’s reputation, expertise, and commitment to careful craftsmanship. Here is what to ask:

Table of Contents

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  • Ensure Your Roofer Can Deliver in These 9 Areas
  • Protect Your House with a Beautiful New Roof from Beissel Window & Siding

Ensure Your Roofer Can Deliver in These 9 Areas

1. Can you provide your physical office address and contact information?

When it comes to having work performed on your home, it is important to choose a local team. By employing a roofer with community ties, you know you have somewhere to turn should something go amiss with your roof. A company based in your area is likely to understand local requirement and appreciate what makes your neighborhood unique, and has a desire to maintain a positive reputation over the long term.

2. Do you have current insurance and licensing?

Respectable, trustworthy contractors take seriously the need to have all their paperwork properly handled. Your roofer should be able to show you up-to-date liability insurance, workers compensation, and any local and state licensing. This protects you in the unlikely event an accident occurs during renovations.

3. What examples of recent work can I view?

To see the type of projects a roofer performs, ask about their recent renovations. If available on their website, peruse a gallery of their most recent installations. In addition, ask if they can connect you with other customers they have served, and do some research for reviews on Angi, BBB, and through social media. These approaches help you obtain a sense of what it is like to work with this roofer.

4. What is your approach to roof replacement like?

Great roofing companies are experienced, with a well-designed process for completing roof replacements in a streamlined and convenient manner. As you meet with different teams, find out how they order materials, where the roofing products will be stored before installation, how they handle the worksite (your yard!), how they remove debris, and what steps they take to keep your landscaping and overall property safe and clean.

5. Do you have preferred roofing products that you use? What type of training do you have to install these materials?

Your new roof’s performance depends on the quality of the materials being installed, just as much as it relies on the expertise of the installation. Inquire whether your roofer installs one product or several, and learn if they have any awards, certifications, or other ways to indicate they are well-versed in the type of roof you desire to have installed. 

For example, Beissel Window & Siding is an Owens Corning Preferred Plus roofer, trained by the manufacturer to their unique standards. We also have a close relationship with local Minnesota metal roofing company, EDCO Roofing. These partnerships help to give homeowners peace of mind that their roof is installed with quality materials and careful precision.

6. Does your team handle historic home renovations?

If you own a historic house—which is common in the Twin Cities area—then it will be important to choose a roofer that understands the specific needs and issues that can arise when remodeling. At Beissel Window & Siding, we have ample experience getting approvals through the St. Paul and Minneapolis Historic Preservation Commissions (HPC) so we can move forward with your project while preserving the integrity of your historic home.

7. Do your roofing materials come with a warranty?

Most roofing products come with some form of a material warranty—and an experienced and thoughtful roofer will be able to walk you through the specifics so that you can compare different manufacturers and see what appeals most to you. At Beissel Window & Siding, we concentrate on providing you with the benefits of  your roofing options, so you can make an informed decision.

8. Will you provide a detailed estimate and a timeline?

When you talk with roofers, you will learn much about how they work by how open and easy they are to communicate with. Part of that communication includes providing a clear, informative estimate that describes what materials they will use, the approximate cost of roofing and labor, and a payment structure that includes deposit upfront and the remaining balance of the payment after the work is completed. You can also inquire about a timeline, what happens if there are delays due to issues like inclement weather, and a formal contract.

9. Do you offer financing or help with insurance claims?

Replacing your roof is typically a large expense. If you have incurred storm damage, you may have an insurance claim to navigate. Ask the roofer how they approach helping when insurance is involved—they may be willing to provide photos or drone footage of the damage. 

If you will be paying for the roof yourself, you may wish to obtain a loan to cover the costs. Some roofers offer financing, while others may connect you with local lenders to ease the process. Ask if you are eligible for a discount. To honor our community, our team provides options for seniors and veterans that help make the roof replacement process smoother.

Protect Your House with a Beautiful New Roof from Beissel Window & Siding

When you are ready to have new roofing installed, our community-minded team at Beissel Window & Siding is ready to assist you. We provide services with integrity—which means that we answer your questions so you can make informed choices, respond promptly to respect your time, and treat your home with care every step of the way. Learn how we perform residential roof replacements with precision and quality craftsmanship, so you can have lasting peace of mind in its protection and beauty. 

Get a Free Consultation

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